Testimonials

"As school principal of George Washington Carver Elementary, it was very important for me to work with a quality vendor who not only provides a quality product, but one who autographs their work with excellence. BASIC Solutions group has transformed our school website, maintains our website and created a first class marketing video to showcase to our prospective families. I am extremely pleased with their services and the hands on approach by the owner and his team. BASIC Solutions Group is by far from Basic, they are more like Superior!"

"Our school has been doing business with Basic Solutions Group for four years and we are extremely happy with the level of customer service and attention to details provided by them.  We receive the highest level of care and response that you could ask for, especially when we are dealing with updates that require a quick turn-around time.  It is an absolute pleasure to work with them; their service is impeccable and we know that we are receiving the highest level of respect and service you could ask for."

"BASIC Solutions Group is a wonderful company to work with.  Their work is of excellent quality.  Our school website and APP are run by them.  They make navigating through both easy and user-friendly.  When something needs to be added or deleted to either, it is done promptly and efficiently.  We have never received any complaints that the school website or APP are not functioning.  The company goes as far as reminding us when information needs to be updated.  Basic Solutions group also produce and edit our school’s promotional video.  They bring new and innovative ideas to table for our videos.  We are grateful to have the opportunity to continue working with a such a magnificent company."

"BASIC Solutions has been managing our school website for the past 3 years. I am over the moon pleased with their service and attention to detail. Gerardo and his team respond quickly to requests and ensure that we are meeting all specifications to be in line with American with Disabilities Act (ADA). Their personal touch on each school’s site sets his company from the rest. Their rates are competitive, and I am appreciative of the work his company does."

"BASIC Solution Group has been the best decision for Palm Springs Elementary, in order to meet parent needs via an active website.  Mr. Viera assists us every year by tweaking our website to match our yearly theme.  He usually updates certain pages before it is even asked of him and is always available to make changes on the website.  Changes usually occur within 24 hours.  Mr. Viera is simply an email or text away! BASIC Solutions Group is the best!!!"

“Gerardo and his team have been nothing but professional and accommodating from the first day. The design of the website, the way its organized, and the amount of detail is second to none. The deadline that I asked for was unrealistic, and he worked tirelessly to have it up and running prior to the opening of schools. Basic Solutions Group caters to their clients and respond to their website requests and updates within a very short window. Very happy to work with him and look forward to a continued relationship in the future. Thank you Gerardo!"

"BASIC Solutions Group offers excellent customer service and provides immediate and personalized attention. All you need is a contact person and they do the rest. Another bonus is that at the beginning of each school year we send them our theme idea, and they customize the web page banner based on our theme. It is definitely worth it!"

"If you are looking for a company that will respond to your needs in a timely manner, then you need to hire the Basic Solutions Group.  I have been with this company for over 5 years.  Each time I send updates for our website, they post those updates on the same day. Using BASIC Solutions Group allows me the opportunity to dedicate my time to other more pressing issues. I fully recommend that you consider them for your web design and updates solutions."

"I feel compelled to provide a testimonial for our website company we use at Palmetto Elementary for multiple reasons. BASIC solutions company has provided Palmetto Elementary with an organized website that is easy for everyone to navigate. After discussing website design and the abundance of information we needed to include, BASIC Solutions delivered a website that was beyond our expectations. As information is constantly changing in our school, our website continues to be updated by this company promptly. They provide incredible customer service and are quick to respond and comply with all requests. We are grateful to have found a company that not only delivered us a fantastic website, but continually provides the best customer service."

"I just wanted to THANK BASIC Solutions Group for providing our school Country Club Middle with a truly great looking website. They are not just masterful at ADA compliance and technology features, but genuine artists in designing and putting together one of the best looking websites I could have ever imagined. Our school is extremely grateful to have BSG as our website vendor of choice. However, it’s not just their product that is far above that which others are capable to doing, it’s their exceptional level of customer service. I felt compelled to write this testimonial because these days it is really difficult to find companies such as BASIC Solutions Group that are not just capable, but most importantly provide the highest level of customer service. In a time when it seems customer service is a thing of the past, they are unwavering in their pursuit of excellence when it comes to providing the customer with prompt response, and solutions. Sometimes I send Mr. Viera a project or idea that I think will not be possible, and within a few minutes I have a response that it has been completed. WOW! Thank you for everything you do for our school"

The personable interactions, the dedication to constantly keeping our information updated, the idea of a family run business and Gerardo’s consistency in keeping contact with me has made Basic Solutions one of the best choices I could have made when it came to rebranding our school. Our website is BEAUTIFUL and easy to navigate. The banner he has created and the pictures he has PERSONALLY come to New York to take of our students has made our entire website come together. I have worked with many vendors since navigating this position and Basic Solutions has been, hands down, the easiest and maybe the most personal one I have had the pleasure of working with. Best choice we made as LMA!

Gerardo was initially not a DOE vendor when he started working with our school. Less than three weeks later, he was a vendor. Just a few weeks after that, our webpage was up and running with promotional video included. Gerardo walked us through every step from our vision for the webpage to implementation. Since the first day our school’s webpage went public, anytime a member of our school community reaches out to Gerardo, he immediately answers. Whenever we want something added or updated on our page, there is a very quick turnaround and Gerardo provides high quality work. We have been very happy with every aspect of Gerardo’s work. We look forward to a continued partnership with him and Basic Solutions Group. If you want a top-notch webpage with quality, I highly recommend Gerardo. You will not be disappointed.